Welcome to Tailored Tails Salon!

Hi! I’m Jenna, the groomer, owner, and dog-obsessed human behind Tailored Tails Grooming. With over 8 years of professional grooming experience, I am dedicated to providing a safe and calm environment for your furry friends.

Grooming has always been more than just “a job” to me — it’s something I genuinely love. I’m passionate about making dogs feel comfortable, confident, and cared for, especially the nervous, wiggly, or sensitive pups who need a little extra patience. My goal is always to make grooming feel like a gentle, positive experience rather than something stressful or scary.

I want every pup (and owner!) to feel comfortable, informed, and excited for their visit. Here’s everything you need to know to help your appointment go smoothly!

Rabies & Recent Veterinary Visits

For everyone’s safety, all dogs must have a current rabies vaccination. Proof of vaccination must be provided when booking your appointment. 

Please try to avoid vet visits or vaccinations within 48 hours of your grooming appointment, as this helps keep your pup comfortable and feeling their best during grooming.

If it is discovered that your dog has had a veterinary visit or vaccinations within the 48-hour window, the appointment will need to be cancelled for your dog’s safety. In this case, a 50% cancellation fee of the scheduled groom cost will apply, and the balance must be paid before another appointment can be scheduled.

Tailored Tails is a one-on-one grooming salon, so your appointment time is reserved just for your dog.

• Please arrive right at your scheduled time (not early — the salon runs one-on-one, so early arrivals may disrupt the previous pup’s spa time 💛).
• If you arrive early, just text me first!
• Arriving 10+ minutes late will count as a late cancellation.

You’ll receive a confirmation text 48 hours before your appointment.
Please make sure to confirm — unconfirmed appointments may be released to another client.

You’ll also get a 30-minute pickup notice.
Late pickups (over 10 minutes) will incur a $5 fee per 5 minutes

A confirmation text will be sent at least 48 hours before your scheduled appointment. Appointments must be confirmed no later than 24 hours prior to the scheduled start time. Because appointment times are limited and reserved specifically for each dog, unconfirmed appointments may be released and offered to another client.

Life happens — I completely understand! If something comes up, please provide at least 24 hours’ notice to cancel or reschedule.

• Late cancellations (less than 24 hours’ notice): 50% of the groom cost
• No-shows: 100% of the groom cost
• Late cancellation or no-show fees must be paid before another appointment can be scheduled
• New clients who no-show or fail to confirm their appointment may not be rebooked, except in extenuating circumstances

These policies help keep the schedule fair and running smoothly for everyone.

If your dog arrives feeling under the weather (vomiting, coughing, limping, eye issues, diarrhea, etc.), I’ll need to send them home so they can rest and to keep everyone safe.

Because that time was reserved for them, the 50% cancellation fee will still apply.

Please let me know ahead of time if your dog has any medical or behavioral concerns so I can prepare to make their appointment as comfortable as possible.

If fleas are found, a flea-treatment fee will be added.

Every dog experiences grooming differently, and my goal is always to make each pup feel as safe, calm, and supported as possible. Some dogs may become nervous, overwhelmed, or reactive during certain parts of the groom — and that’s completely okay! I always use gentle handling, calming techniques, and give breaks whenever needed.

However, if your dog becomes extremely stressed, reactive, or shows signs that they feel unsafe (growling, snapping, panic, shutting down, etc.), I may need to pause or stop the groom. This is never a punishment — it simply means your pup is telling us they’ve had enough for the day, and I never want to push a dog past their emotional or physical comfort level.

We can work together to create a plan moving forward, such as:
• shorter sessions
• slower introductions
• handling exercises at home
• or trying again on a different day when your pup is feeling more comfortable

Matting can be painful for dogs and may hide skin issues. Mats can:
• Pull on the skin
• Trap moisture
• Cause irritation or infection
• Restrict airflow
• Be unsafe or painful to brush out

For severely matted pups, a short haircut is the kindest and safest option.
If matting can be brushed out gently, it may extend grooming time — safety and comfort always come first.

Breeds like huskies, shepherds, and many fluffy friends have special coats that protect them year-round.

Shaving them can:
• Damage the coat
• Affect their temperature regulation
• Cause sunburn
• Create patchy regrowth

For these pups, shaving is only done when absolutely necessary (like severe matting). Regular deshedding is the best way to keep them comfy and healthy!

If there’s ever a medical emergency and I can’t reach you, you authorize me to get your dog immediate veterinary care at your expense.

Payment is due at time of services

We accept cash, check, card, and venmo

No returns available for services